Privacy Policy
Effective Date: 10/09/2024
Introduction
Fixology respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website (website url) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
**Please read this policy carefully** to understand our policies and practices regarding your information and how we will treat it. By accessing or using this Website, you agree to this Privacy Policy. If you do not agree with our policies and practices, do not use our Website.
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1. Information We Collect
We may collect several types of information from and about users of our Website, including:
1.1 Personal Information
- **Personally Identifiable Information (PII):** Such as your name, email address, telephone number, and other identifiers that may be used to contact or identify you.
- **Payment Information:** If you make purchases, we may collect payment details, including credit card information and billing address.
2. How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information, for the following purposes:
- To provide, operate, and maintain our Website and services.
- To communicate with you, respond to inquiries, and provide customer support.
- To send you marketing communications if you’ve opted in.
- To comply with legal obligations and to protect our legal rights.
3. How We Share Your Information
We do not sell, trade, or rent your Personal Information to others. However, we may disclose aggregated, non-identifiable data, and share your Personal Information in the following scenarios:
- **Service Providers:** We may share your information with third-party service providers who assist us in operating conducting our business with your consent.
- **Legal Compliance:** We may disclose your information if required to do so by law, or in response to a valid request by a government or law enforcement agency.
4. Data Security
No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your Personal Information:
- **Access:** You have the right to request access to your personal data and to ask how it is being used.
- **Correction:** You can request corrections to inaccurate or incomplete personal data.
- **Deletion:** You can request that we delete your personal data, subject to certain exceptions, such as compliance with legal obligations or legitimate business interests.
- **Objection and Restriction:** You may object to the processing of your personal data or request that we restrict how we use it.
- **Data Portability:** You may have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- **Withdraw Consent:** If we are processing your personal information based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at enquiries@fix-ology.com.
6.Third-Party Links
Our Website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to such third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect Personal Information from children under 13. If we learn we have collected or received Personal Information from a child under 13 without verification of parental consent, we will delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Fixology
Challenge Court, Leatherhead, UK
07888604264